We are an organization focused on "doing the right thing – regardless of consequences." The roots of this belief go back to Robert's great-grandfather in the 1930s. He served "at the pleasure of the Governor" as the first Chief of Police for the State of Maine and was issued the license plate numbered "636." After several years, he and his team were investigating a bank robbery. Reporting to the Governor, he indicated that they would have the crime solved in the next few days. The Governor, rather than expressing satisfaction, asked my great-grandfather to stop the investigation. Robert's great-grandfather was surprised and refused to do so. He was then relieved of his duties and fired. Several months later, it was discovered that the Governor (and his associates) had engaged in the bank robbery. This was the first instance associated with the number "636" and doing the right thing – regardless of the consequences. Several years later, Robert's grandfather was struggling as an Army Air Corps recruiter due to not having "the Maine accent" and borrowed the car with the "636" license plate. By using the car, he was identified as a "local" and soon found his way through the obstacles, becoming a successful recruiter. The license plate is still in the family, and the number has taken on more meaning with each passing year. In fact, Robert faced a situation on his second day in a "turnaround" role for a small apartment complex in which he was injured defending a resident from a non-resident. Following his great-grandfather's example, he was back on the job the next morning – and his team won the "Most Improved" Award five months later.

We have incorporated this behavior into our day-to-day customer support, assisting with operations, finance, and business planning. Additionally, they need someone "down the hall" who has expertise in these areas to ask an occasional question. We provide solutions tailored to the challenges our customers face. We are focused on providing the appropriate mix of "retained" expertise on a 1-2-hour basis per week, as well as targeted projects, such as business planning, transformation, or specific, company-based needs identified through ongoing conversations with the customer.

Over the last four years, the company has worked successfully with several organizations ranging from "one-person shops," startups, public sector organizations, and large enterprises with specialized needs.